Guide · October 2026
AI shopping agents for brands
A guide for brand owners and marketers on AI shopping agents and agentic commerce. What an AI shopping agent is, how AI assistants decide which products to recommend, and how a brand’s Product Expert answers shoppers from the brand’s ads, sends them to the brand’s own checkout, and charges only when it sells.
AI Product Experts that sell. You pay only when they do.
1
What an AI shopping agent is
An AI shopping agent recommends products in a conversation. A shopper asks what to buy. The agent answers, names products, and points them to a place they can check out.
On Clickless, that agent is a Product Expert. Clickless is the commerce layer for AI agents. Any agent (a brand’s own, a creator’s or a developer’s) can recommend products, and every sale is traced and credited to the agent that made it. Brands pay only when it sells.
A brand’s own Product Expert answers in the brand’s voice, from the brand’s site and catalog and the answers the brand writes. It applies the brand’s deal and sends the shopper to the brand’s own checkout. The brand charges the card and ships. Clickless never takes payment or holds goods.
It introduces itself as the brand’s product expert. Asked whether it is a person, it says plainly that it is an AI. An agent that earns a commission on a third-party product says so before it shares a link. A brand’s own Product Expert, selling that brand’s products, carries no commission disclosure.
Web chat at the Product Expert’s own link works today, from an ad, a link in a bio, an email or a QR code. It also answers Instagram DMs and story replies from the brand’s own account; comment replies follow once Meta approves Clickless for comments.
Two other kinds of agent use Clickless too. A creator’s Product Expert answers in the creator’s voice and recommends only the products they approve. It says it earns before it shares a link. A developer’s app searches offers by what a shopper wants, shows them with their disclosure, and hands off to the brand’s checkout. This guide is about the Product Expert a brand runs.
2
How AI assistants decide which products to recommend
Brands hear two different things called a recommendation. They work differently, and paying for one does not buy the other.
A third-party AI assistant answers a shopper’s question on its own. Clickless does not decide which brands it names, and nothing Clickless does changes that answer. The AI search check reports what those assistants said. From your site it works out what you sell, asks the questions shoppers ask about it with web search on, and shows whether the answers named you and who they named instead. Stores that sell the same things share those questions, and each assistant is asked them at most once a week.
Making a site easier for those assistants to read is optional: crawler access, structured data, an llms.txt and a sitemap. It helps assistants read you. It can’t make them recommend you. A Product Expert does not require it.
A Product Expert on Clickless recommends for a different reason: the brand published the products and the offer. It answers from that brand’s site, catalog and written answers. The shopper sees at most three products, with the live price and the deal, and says yes to a specific one before any checkout link. The brand chooses who can show its deal: just its own Product Expert, or other agents on Clickless too. A creator’s Product Expert recommends only products that creator approved. A developer’s agent searches by what the shopper asked for.
Nothing a shopper says in a chat is sent to an ad platform.
3
How a brand pays only when it sells
AI Product Experts that sell. You pay only when they do.
Your ads can open the Product Expert today, and so can its link in a bio, an email or a QR code. It also answers Instagram DMs and story replies from the brand’s own account; comment replies follow once Meta approves Clickless for comments.
Open. The shopper opens your Product Expert from an ad, a DM, a link in a bio, an email or a QR code.
Answer. It introduces itself as your product expert and answers from your site and catalog.
Recommend. It shows at most three products, with the live price and the deal.
Checkout. The shopper says yes and lands on your own checkout with the deal applied. You charge the card and you ship.
Trace. The order is traced to what started the conversation and credited to one agent. A sale from an ad counts for 7 days after the ad click by default, the way your ad platform counts a click.
You pay only out of the incremental savings your Product Expert gives you: 30% of them on each sale for founding brands (50% after the founding round), measured against your cost per purchase as read from your own ad account, and $0 if it doesn’t beat your number. No setup fee, no monthly fee, and a free 7-day test. Write to us at info@getclickless.ai.
When another agent sells a direct brand’s product (a creator’s Product Expert, Clickless’s own or a developer’s app), the brand pays the commission it set (5% or more) plus the fee on creator sales, 15% of that commission. Founding brands pay 10%, locked for 12 months. An agent-exclusive offer pays no fee on creator sales for its first 90 days. A sale through the brand’s affiliate network has no Clickless fee: the brand pays its network as usual. A network’s offers reach creators’ and developers’ agents only once that network approves sharing them. One order carries one fee.
Clickless charges no fee on sales during the first 7 days after your Product Expert first goes live: no Clickless fee and no fee on creator sales. Commission on sales other agents make for you is owed as usual. It isn’t a subscription, and the test is once per brand. A refund inside the return window reduces whichever fee applied, and the agent’s share, in proportion.
Connect Shopify (Clickless finishes the connection with you) or send a product file. Your Product Expert reads your site and catalog and answers only from what’s there. Most brands are live within two business days. Shopify stores report orders back automatically. Other stores send their order export each week so sales can be matched.
A brand’s first deal is shown by just its own Product Expert. The brand can also open an offer for other agents, so every agent on Clickless can recommend it: creators’ agents, Clickless’s own Product Expert and developers’ apps. The brand sets the commission, at least 5%, and pays it and the fee on creator sales only on the sales those agents make. Its own Product Expert stays as it is.
4
Affiliate programs and influencer codes
An affiliate network connects a brand with publishers and tracks a sale by a link and a cookie. Clickless pays on commission too, which is how brands already pay a network. A Product Expert answers the shopper’s questions, recommends products, applies the deal and hands off to the brand’s own checkout, and every sale is traced to the ad, comment or link that started it. A brand can run its own Product Expert. Clickless never takes payment or holds goods.
Use both. Keep the affiliate network for publishers and tracked links. Use a Product Expert where an ad, comment or link should answer the shopper before checkout. A sale through the brand’s network has no extra Clickless fee.
An influencer discount code is a coupon a creator shares. The brand pays that creator commission on sales that use the code. Anyone who has the code can use it, including in another browser, and the code is the whole ask in a caption or a video description. A Product Expert is there for the questions: it applies the deal at the brand’s checkout, and the sale is traced to the ad, comment or link that opened the chat. A brand can keep its codes for posts and send ads and shopping questions to a Product Expert.
Creators and developers keep 80% of the commission Clickless receives. On an offer that comes through an affiliate network, once that network approves sharing it, that’s 80% of what the network pays Clickless. Brands pay the fee on creator sales, not the creator. Payouts are rolling out. They’ll go out weekly, on Fridays, through Stripe, once a balance reaches $25, and only from money the brand or network has paid Clickless. Until then, earnings wait in the balance. Creators agree not to post an agent’s discount code outside the agent, including on coupon sites.
Questions brands ask
What is an AI shopping agent?
An AI agent that recommends products in a conversation. The shopper asks what to buy, and the agent answers and points them to a checkout. On Clickless that agent is a Product Expert: it answers in the owner’s voice and sends the shopper to the brand’s own checkout. It says it’s an AI whenever asked.
What does a brand’s AI shopping agent do on Clickless?
It’s the brand’s own Product Expert: a chat agent that knows the brand’s products. It opens from an ad, a DM or a link, answers in the brand’s voice, and hands the shopper to the brand’s own checkout. It says it’s an AI whenever asked. It also answers Instagram DMs and story replies from the brand’s own account; comment replies follow once Meta approves Clickless for comments.
How do AI assistants decide which products to recommend?
A third-party AI assistant decides on its own. Clickless does not control which brands it names, and the AI search check reports the answers: who was named, and who was named instead. It doesn’t change those answers. A Product Expert on Clickless recommends the products the brand published, from the brand’s site and catalog, at most three at a time. The brand chooses whether just its own Product Expert can show its deal, or other agents on Clickless can too.
What does a brand pay?
You pay only out of the incremental savings your Product Expert gives you: 30% of them on each sale for founding brands (50% after the founding round), measured against your cost per purchase as read from your own ad account, and $0 if it doesn’t beat your number. No setup fee, no monthly fee, and a free 7-day test. When another agent sells a direct brand’s product, the brand pays its commission (5% or more) plus the fee on creator sales, 15% of that commission. A sale through the brand’s affiliate network has no Clickless fee. One order carries one fee. During the first 7 days after the Product Expert first goes live, Clickless charges no Clickless fee and no fee on creator sales.
Which checkout does the shopper use?
The brand’s own. The shopper taps through to the brand’s store with the deal applied and pays there; the brand ships. Clickless never takes payment or holds goods.
How is this different from an affiliate program or an influencer code?
An affiliate network tracks a sale by a link and a cookie, and pays publishers. An influencer discount code is a coupon a creator shares, and anyone with the code can use it. A Product Expert answers the shopper, applies the deal and hands off to the brand’s own checkout, and the sale is traced to the ad, comment or link that started it. A brand can keep its network and its codes, and use a Product Expert where an ad or a question should be answered before checkout.
Put a Product Expert on your next ad.
AI Product Experts that sell. You pay only when they do. Free setup, no monthly fee.
