Compare · as of Oct 2026
Clickless vs on-site chat widgets, before the shopper lands.
On-site chat widgets answer shoppers once they’re on your website. A Clickless Product Expert can be where the ad click lands, before the site: it answers, applies the deal and hands off to your checkout, with the order traced to the ad.
Where the click lands
Ads, emails, texts and QR codes open it directly, not a page with a bubble.
Traced to the ad
Each order names its ad, creative and creator, not just “assisted revenue”.
Paid on sales
You pay only out of what it saves you: 30% of the incremental savings on each sale for founding brands, $0 if it doesn’t beat the agreed cost per purchase. No setup fee, no monthly fee.
Side by side
Clickless and on-site chat widgets, row by row.
| What | Clickless Product Expert | On-site chat widgetsA category; tools vary |
|---|---|---|
| Where shoppers reach it | Its own link, from any ad, search result, email, bio or QR code. | Your website, once a shopper has landed on it. |
| Answers product questions | Answers from your site, your catalog and the answers you approve, in your voice. | Yes, on your product pages, from your catalog. |
| Gets them to your checkout | Your deal applied, then your own checkout. You stay the merchant; Clickless never takes payment. | The shopper is already on your site. |
| Each order traced to what started it | Every order traced to the ad, creative and creator for ad clicks, and to the post for comments. | Usually “assisted revenue” in the tool’s own dashboard. |
| How ad sales are counted | Counted the way your ad platform counts: clicks within 7 days, Meta’s default, or 28 or 60 days if you choose. Views never count. | Varies by tool. |
| Channels | Web chat today, from any traffic source. One conversation, whichever way a shopper came in. | Your website; some add email or text follow-up. |
| What you pay | You pay only out of what it saves you: 30% of the incremental savings on each sale for founding brands, $0 if it doesn’t beat the agreed cost per purchase. No setup fee, no monthly fee. | Monthly plans or per-conversation fees, typically. |
| Recommended beyond your own channels | Creators’ Product Experts and Ask Clickless can recommend you too, on the commission you set. | Your own site. |
Where shoppers reach it
- Clickless
Its own link, from any ad, search result, email, bio or QR code.
- On-site chat
Your website, once a shopper has landed on it.
Answers product questions
- Clickless
Answers from your site, your catalog and the answers you approve, in your voice.
- On-site chat
Yes, on your product pages, from your catalog.
Gets them to your checkout
- Clickless
Your deal applied, then your own checkout. You stay the merchant; Clickless never takes payment.
- On-site chat
The shopper is already on your site.
Each order traced to what started it
- Clickless
Every order traced to the ad, creative and creator for ad clicks, and to the post for comments.
- On-site chat
Usually “assisted revenue” in the tool’s own dashboard.
How ad sales are counted
- Clickless
Counted the way your ad platform counts: clicks within 7 days, Meta’s default, or 28 or 60 days if you choose. Views never count.
- On-site chat
Varies by tool.
Channels
- Clickless
Web chat today, from any traffic source. One conversation, whichever way a shopper came in.
- On-site chat
Your website; some add email or text follow-up.
What you pay
- Clickless
You pay only out of what it saves you: 30% of the incremental savings on each sale for founding brands, $0 if it doesn’t beat the agreed cost per purchase. No setup fee, no monthly fee.
- On-site chat
Monthly plans or per-conversation fees, typically.
Recommended beyond your own channels
- Clickless
Creators’ Product Experts and Ask Clickless can recommend you too, on the commission you set.
- On-site chat
Your own site.
Where an on-site widget fits
- Shoppers already browsing your site.
- Order status, returns and support questions.
- Chat on every product page.
Use both
Keep your widget for browsing shoppers and support, and point ad clicks, QR codes, emails and texts at your Product Expert.
Questions people ask
Does it go on my website?
It lives at its own link, which you can share anywhere: an ad, your site, an email or a QR code. The shopper still checks out on your own site.
Who answers order and return questions?
Your own support. A Product Expert answers product, price and shipping questions, and sends order and refund questions to your support contact.
How is it priced?
You pay only out of what it saves you: 30% of the incremental savings on each sale for founding brands, $0 if it doesn’t beat the agreed cost per purchase. No setup fee and no monthly fee. On-site widgets are typically priced by month or by conversation.
Put a Product Expert on your next ad.
Pay nothing unless it sells: no setup fee, no monthly fee.