Legal

Terms of service

Effective and last updated 2 November 2026

These terms of service are an agreement between you and Clickless, LLC ("Clickless"). They cover getclickless.ai and everything Clickless runs (together, "the service"): the shopping agents it hosts (in web chat, in Instagram messages and comments, by text and on WhatsApp), the creator studio, the brand portal, the developer portal, the Agent API, the MCP server, the Clickless app for Shopify and the AI visibility scan.

You accept these terms when you create an account or sign in, or when you otherwise use the service, such as by chatting with an agent. If you use the service for a company or for someone else, you accept these terms for them and confirm you're allowed to. If you don't agree, don't use the service.

What Clickless is

Clickless is a commission layer for AI shopping agents, run from the United States. Brands publish offers. Agents run by creators, brands, developers and Clickless itself recommend those offers to people who ask, and send them to the brand's own website to buy. Clickless records which agent sent each sale, collects the commission and fees from the brand or its affiliate network, and pays the agent's share.

Clickless isn't a store. It doesn't sell products, take payment from shoppers, hold goods, ship orders or handle returns. A purchase is between you and the brand, at the brand's checkout and on the brand's terms.
Prices, deals, stock and product details come from brands and their affiliate networks, and star ratings and review counts come from the reviews on the brand's own website. Clickless doesn't check or guarantee them. It shows a rating only once a product has at least 5 reviews, cut to one decimal. The price at the brand's checkout is the one that counts.
Agents recommend offers from brands that pay Clickless, chosen from the brands Clickless works with in each category and the ones the agent's owner approves or puts first. A brand's commission rate doesn't decide the order. A creator's agent may also share the creator's own links and products. A recommendation isn't a survey of every product on the market.

Who can use Clickless

To chat with an agent you must be at least 13. If you're under 18, buy only with a parent's or guardian's permission. The service isn't meant for children under 13.
To have an account that earns or sells, as a brand, creator, developer or manager, you must be at least 18 and able to enter a binding contract.
You can't use the service if US law bars you from it, including if you're on a US government restricted-party list or in a country under a US embargo, or if Clickless has closed your account before.

Your account

You sign in with a link or code sent to your email address. Staff of a brand that uses the Clickless app in Shopify can also act for the brand inside Shopify. Keep your email account secure: you're responsible for what happens under your Clickless account.
Give accurate information and keep it current, including your business details, payout details and the products you publish.
API keys are secrets. Keep them out of code you share, and revoke any key that leaks. You're responsible for calls made with your keys.
Team members and managers you invite act with the access you give them, and you're responsible for what they do with it. You can remove them at any time.
If you think someone else has gotten into your account, tell Clickless at info@getclickless.ai right away.

If you chat with an agent

Every agent Clickless hosts introduces itself as the brand's or creator's product expert when a conversation starts, and asked whether it's a person or an AI, it says plainly that it's an AI. It isn't a person, even when it speaks for a creator or a brand. The person or brand that owns the agent may read the conversation and sometimes reply themselves. Developers who connect their own agents must make them say they're automated too.
An agent that earns commission on another company's products says so with its recommendation, before it shares a link to buy. A brand's own agent recommends that brand's products.
When you tap a link, you leave Clickless for the brand's website. The link carries a code so the sale is credited to the right agent. It doesn't carry your name, email address or street address.
On Instagram, an agent answers shopping questions sent to the account it runs on, and leaves other messages for the account's owner. It may also send one private reply to a comment on that account's posts that uses the agent's trigger word or asks about buying.
Don't share information a shopping conversation doesn't need, such as payment card numbers, passwords, government ID numbers or detailed health information.
The privacy policy explains who can read conversations and how long they're kept.

Texts

When you text an agent's number:

You agree to get text replies from that agent. Agents reply to your texts, and send other texts only if you've asked for them.
Message frequency varies with your conversation. Message and data rates may apply.
Reply STOP to stop texts, or HELP for help. You can also write to info@getclickless.ai.
Agreeing to texts is never a condition of buying anything.
Texting works with US and Canadian mobile numbers. Mobile carriers aren't liable for texts that are delayed or not delivered.

For brands

You can publish offers from your Shopify store through the Clickless app, from a CSV file or from a product feed link. You set the commission each offer pays, at or above the minimum the brand portal shows when you set it, and you see every attributed order and the chain behind it.
You can run your own agent (a Brand Agent) in web chat, and in your Instagram messages and comments once Meta approves Clickless's Instagram messaging. It recommends your products, and you pay the Brand Agent fee on its sales (or, if you accept savings-share terms, the savings share on sales from your paid ads) instead of commission, as the brand agreement says.
You run your own checkout, ship your orders, handle returns and support your customers. You're responsible for your products, prices and offers, and for the product claims you publish or approve, being accurate and lawful.
Clickless approves each brand before agents show its offers, and health-regulated products need a further approval. Agents describe your products only from the product data you publish and claims Clickless has reviewed.

For creators

You can make an agent in your own voice. It answers shopping questions in web chat on your Clickless page, in your Instagram messages and comments once Meta approves Clickless's Instagram messaging, and by text once Clickless gives it a number.
It recommends the brands' offers you approve. Approve only products you genuinely recommend, and don't let your agent say you've used a product you haven't: your agent's recommendations are your endorsements. It describes brands' products only from the brand's product data and claims Clickless has reviewed.
Recommending brands on Clickless is free on every plan. Once Clickless starts creator plans, each plan includes a number of people a month whose questions about your own links, products, courses or communities get answers written by AI; past that number, your agent keeps sending your links in fixed replies until the next month. Every creator gets a free 7-day Pro trial. The plan terms explain this.
Once Clickless turns it on, your agent can sell your own store's products. You earn no commission on those sales, and your store pays Clickless a fee on each one, as the brand agreement says.
You can teach your agent from your website, your files and the answers you write, read its conversations (Clickless hides the words of conversations about health), and pause it at any time.
You earn a share of the commission on sales attributed to your agent, as the publisher agreement says.

For developers

You can connect your own agent through the Agent API or the MCP server, with API keys from the developer portal.
Your agent must never claim to be a person, must say plainly that it's an AI whenever it's asked whether it's a person or an AI, and must show the disclosure text that comes with each offer, exactly as given, before it shows the offer's link.
Tell Clickless that a person's age is verified only when you've verified it.
Don't send shoppers' names, email addresses, phone numbers or other personal data in requests. Use the API only as its documentation describes and within its rate limits.
You earn a share of the commission on sales attributed to your agent, as the publisher agreement says.

For managers

A creator can invite a manager or agency to read their studio (earnings and conversations), approve offers and pause the agent. Payouts, the Instagram connection and the creator's profile stay with the creator. A manager acts for the creators who invited them or accepted their roster link, and must follow these terms.

Agents Clickless runs

Clickless runs some agents itself, each for a category of products. They follow the same rules as every other agent, Clickless keeps the commission on their sales, and brands see them marked as run by Clickless.

Fees

Chatting with an agent is free. Making an agent is free: Clickless earns from the commission brands pay on the sales agents send, from fees on a brand's or creator's own agent's sales of their own products, and from paid creator plans.
Each sale pays one fee, never more than one. Brands that work with Clickless directly pay the commission they set on each attributed order, plus a platform fee on that commission. On sales its own agent makes, a brand pays the Brand Agent fee or the savings share instead. When a brand's offers come to Clickless through an affiliate network, the brand pays through that network, and Clickless adds no fee. The brand agreement explains how and when brands pay.
Creators and developers earn a share of the commission Clickless actually receives. On a sale through an affiliate network, that's a share of what the network pays Clickless, which can be less than the network's published rate.
Paid creator plans are billed monthly through Stripe and renew automatically every month until you cancel. The price stays the same unless Clickless emails you about a change at least 30 days before it applies. You can cancel online at any time in your studio. The plan keeps working until the end of the month you've paid for, and part months aren't refunded. Nothing is charged past a plan's price. The plan terms have the details.
Current rates are in the brand agreement, the publisher agreement and the plan terms. Clickless may change a rate for sales made after the change, and tells you before it does. Plan prices change as the plan terms say.
You're responsible for taxes on what you earn and what you sell. Stripe collects the tax details needed for payouts.

Payouts

Payouts go through Stripe to the Stripe account you set up, which must be in the United States. Stripe provides the payout service under its Connected Account Agreement, which you accept when you set up that account. You let Clickless share with Stripe the information about you and your earnings that Stripe needs to pay you.
Once Clickless switches payouts on, they go out weekly, on Fridays, to balances of $25 or more ($10 or more on the last Friday of each quarter). Until then, and below those amounts, earnings wait in your balance for a later payout. The publisher agreement explains the schedule in full.
A sale is paid only after its return window has passed and Clickless has been paid for it by the brand or the network. Clickless never pays out money it hasn't received.
If a sale is refunded, charged back or reversed after you've been paid for it, the amount comes off your future payouts.
Clickless may hold commission on sales that look fraudulent or that break these terms while it looks into them, and reverse commission on sales that do break them.

Disclosure

Every agent Clickless hosts says whose product expert it is in its first message, says plainly that it's an AI whenever it's asked, and discloses with its recommendation when it earns commission on another company's products. Developers must make their agents do the same.
Don't remove, hide or change that disclosure, or present a sponsored recommendation as anything else.
Commission isn't the only connection the law says to disclose. If you own a brand your agent recommends, work for it, are paid by it or got its products free, disclose that too, in your agent's answers about that brand and wherever you promote your agent.
When you promote your agent in posts, bios, comments or ads, follow the FTC's Endorsement Guides (for example, say clearly that you earn from your agent's recommendations) and each platform's branded content rules.

Acceptable use

You agree not to use the service to:

break the law or anyone's rights, including consumer protection, advertising, privacy and anti-spam laws;
message people who didn't contact you first, or automate messages, comments or follows beyond what Clickless agents do, which is answer people who wrote to them or commented on the account's posts;
impersonate anyone, let an agent claim to be a person, or run an agent for a creator or brand you don't speak for;
use accounts you don't own, fake followers or engagement, phone farms, burner accounts or bots;
fake clicks, conversations, orders, approvals or reports, buy through your own agent to earn commission, or have anyone else do it;
post your agent's discount codes outside your agent, including on coupon sites, send paid or incentivized traffic where a program doesn't allow it, or bid on a brand's trademarks in search ads without the brand's permission;
make product claims the brand hasn't approved, claims that a product treats, cures or prevents a disease, or claims about what someone will earn;
aim your agent, or your promotion of it, at children under 13;
publish, approve or link to a prohibited product (below);
collect personal data from conversations for any purpose other than the conversation;
scrape, overload, probe or reverse engineer the service, or get around its security or limits;
copy Clickless's offers, picks or rankings in bulk, or use them to build a competing service;
upload malware, or content that is illegal, hateful, harassing or sexually explicit, or that infringes anyone's rights;
break the rules of the services Clickless works through, including Instagram's Terms of Use, Community Guidelines and messaging rules, Meta's advertising and commerce policies, Shopify's terms, mobile carriers' rules for texts and affiliate programs' terms.

Prohibited products

You may not publish, approve or link to these through Clickless, and Clickless removes them when it finds them:

CBD, THC and other cannabis or hemp-derived products, and kratom;
products sold for research use only or as not for human consumption, including research peptides and SARMs;
vapes, nicotine and tobacco;
alcohol;
adult products, gambling, and weapons or ammunition;
prescription drugs and telehealth services, except from brands Clickless has approved, and never as a creator's own link;
counterfeit, stolen or recalled goods, and anything illegal where it's sold or shipped;
anything Meta's commerce rules, payment processors or affiliate networks prohibit.

Clickless decides what it carries and may remove any product, offer or link. Agents Clickless hosts never show other age-restricted products; a developer's agent can show them only when it tells Clickless it has verified the person's age. Clickless screens products to protect the platform, and that screening doesn't mean it has checked that a product is safe, effective or lawful.

Your content

Your content is what you bring to Clickless: catalogs, product data, images, offers, names and marks, your agent's name, voice and script, the answers you teach it, the websites and files you add, and anything else you put on Clickless.
You keep ownership of your content. You give Clickless a worldwide, non-exclusive, royalty-free license to host, copy, process, adapt (for example format, shorten or translate) and display it, and to let agents present it, so Clickless can run, show and improve the service. What shoppers write to agents is used only as the privacy policy and the consumer health data privacy policy say, and Clickless doesn't use it to train AI models. The license lasts while your content is on Clickless, and after that only for records Clickless must keep and for what was already shared, such as past conversations and share cards. Clickless may pass your content to the companies that help it run the service, such as its hosting and AI model providers, only for that purpose.
You confirm you have the rights to everything you add, and that Clickless's use of it under these terms won't break the law or anyone's rights.
Your agent's public page, picks and share cards are public, and anyone can see them.
Clickless may name brands and agents on Clickless, with their logos or profile pictures, on getclickless.ai and in its marketing. Write to info@getclickless.ai to have yours left out.

Clickless's content

Clickless owns its software, website, name, logo, rankings and the aggregate data it builds from how the service is used. You may use them only as these terms allow.
If you send Clickless feedback or ideas, Clickless can use them without owing you anything.

Copyright and trademark complaints

If you think something on Clickless infringes your copyright, send Clickless's copyright agent a notice with: your physical or electronic signature; the work you say is infringed; the material on Clickless and where it appears (a link is best); your name, address, phone number and email; a statement that you believe in good faith the use isn't authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that your notice is accurate and that you're the owner or authorized to act for them.
Copyright agent: Clickless, LLC, Attn: Copyright Agent, 4979 MT HWY 1, Hall, MT 59837. Email: info@getclickless.ai.
If your content was removed after a notice and you think that was a mistake, you can send a counter-notice as the Digital Millennium Copyright Act describes.
Clickless closes the accounts of people who repeatedly infringe.
For a trademark complaint, write to info@getclickless.ai with the mark, where it appears on Clickless, and how to reach you.

AI and automation

Agents, and other features such as suggested answers and scan results, are generated by AI. AI can be wrong, incomplete or out of date, even when it sounds sure. Before you buy, check what matters to you, such as price, ingredients, size, compatibility and shipping, on the brand's website.
Agents answer from brands' product data and what their owners teach them. Owners set limits on what their agent says and Clickless checks answers, but no one reviews every answer before it's sent.
If you own an agent, you're responsible for what you teach it and the products you approve. Read its conversations (Clickless hides the words of conversations about health), and pause it if something goes wrong.
The AI visibility scan shows what certain AI assistants answered to the questions Clickless asked, at the time it asked. Their answers change, Clickless doesn't control them, and a scan result isn't a promise about how any assistant will treat your brand.
Clickless doesn't promise any creator, developer or brand any sales, earnings or results.

Health

Agents aren't doctors, nurses, pharmacists or dietitians. Nothing an agent says, and nothing on Clickless, is medical advice, diagnosis or treatment.
An agent may talk about everyday health topics and suggest products related to what you asked about, but it never says a product treats, cures, prevents or helps a health matter. If you mention a condition or a medicine, it tells you to check with your doctor first. Whether a product is right for you is a question for your doctor, especially if you're pregnant or nursing, take medication or have a medical condition.
Claims about a product are the brand's, not Clickless's.
Statements about dietary supplements haven't been evaluated by the Food and Drug Administration, and dietary supplements aren't intended to diagnose, treat, cure or prevent any disease.
In an emergency, call 911. If you're thinking about suicide or self-harm, call or text 988 in the US.
The privacy policy and the consumer health data privacy policy explain how Clickless handles health information in conversations. Clickless never shares it with ad platforms.

Services run by others

Clickless works through other companies' services. Their terms apply to your use of them, and Clickless isn't responsible for them. Clickless isn't affiliated with, endorsed or sponsored by Meta, Instagram, Shopify, Stripe or Twilio.

Brands' websites and checkouts: payment, shipping, returns and warranties are between you and the brand.
Meta: when you connect an Instagram professional account, you let Clickless read messages and comments on that account, reply to messages and send private replies to comments, as your agent's settings say. By connecting it, you confirm you're allowed to connect that account, you agree to follow the Meta terms and policies that apply to it (including Instagram's Terms of Use and Meta's platform and messaging policies), and you authorize Clickless to access and use the account's data on your behalf, only to run your agent. Meta carries Instagram and WhatsApp messages, and can limit or end Clickless's access. You can disconnect at any time, as the data deletion page explains.
Shopify: the Clickless app reads your products and orders and creates discount codes for agents. If you installed it from the Shopify App Store, Clickless may bill its fees through your Shopify bill, as the brand agreement says.
Stripe handles payouts and payments to Clickless, including creators' plan payments and brands' payments from a US bank account. Clickless never sees or stores your full card number.
Affiliate networks: offers that come through a network follow that network's program terms, and commission on them depends on the network's tracking and payment, which Clickless doesn't control.
Twilio carries texts, and AI model providers generate agents' answers.
Links to other websites lead to sites Clickless doesn't control.

Pausing, suspension and ending

You can stop using the service at any time. Pause your agent, disconnect Instagram, uninstall the Shopify app, revoke your API keys, or ask for your account to be deleted, as the data deletion page explains.
Clickless may pause an agent, remove an offer or content, revoke an API key, hold payouts, or suspend or close an account that breaks these terms or the other documents above, that puts shoppers, brands, creators or Clickless at risk, or when Meta, Shopify, a network or a carrier requires it. Where it can, Clickless tells you why first and gives you a chance to fix the problem.
Clickless may change or stop any part of the service. Where it can, it tells you ahead of time. Paid plans follow the plan terms.
When an account ends, commission already earned is paid on the normal schedule unless it came from sales that break these terms, and a brand still owes for sales attributed before the end. Sections that by their nature should last, such as payments owed, licenses for records, disclaimers, liability, indemnity and disputes, continue after the end.

Disclaimers

The service is provided "as is" and "as available". To the fullest extent the law allows, Clickless makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. Clickless doesn't promise that the service will be uninterrupted, secure or error-free, that what agents say will be accurate, or that any agent will make sales.

Clickless isn't responsible for products brands sell, for what brands, creators or developers say or do, or for services run by others. Some places don't allow some of these disclaimers. Where that's so, they apply only as far as the law allows.

Limitation of liability

To the fullest extent the law allows, Clickless and its owners, employees and contractors aren't liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, even if they knew they were possible. Their total liability, together, for all claims about the service or these terms is limited to the greater of $100 and the fees you paid Clickless for its own services (not commission passed on to agents) in the 12 months before the event the claim is about.

This doesn't limit Clickless's duty to pay commission you've earned under the publisher agreement, a brand's duty to pay what it owes under the brand agreement, or any liability the law doesn't allow to be limited.

Indemnity

If you use Clickless as a brand, creator, developer or manager, you'll defend and indemnify Clickless, its owners, employees and contractors against third-party claims, and the losses and costs (including reasonable lawyers' fees) that come from them, arising from your content, your products or offers, what you teach your agent or approve it to say, your breach of these terms or the other documents above, or your breaking the law or anyone's rights. Clickless will tell you promptly about a claim and let you control its defense. Clickless may take part with its own lawyers at its own cost, and you won't settle a claim in a way that admits fault for Clickless without its consent.

Disputes

If you have a problem with Clickless, write to info@getclickless.ai first and describe it. Both sides will try in good faith to resolve it within 30 days before either one goes to court, except to ask a court to stop misuse of the service, a security problem or infringement of intellectual property.
These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules.
Any dispute goes to the state and federal courts in Maricopa County, Arizona, and you and Clickless agree to those courts' jurisdiction. Either side may instead bring an individual claim in small claims court if it qualifies.
If you use Clickless as a consumer, nothing in these terms takes away rights your local law gives you that can't be waived by agreement.

Changes to these terms

Clickless may update these terms. The current version is always at getclickless.ai/legal/terms, with its version date.
For a material change, Clickless emails account holders at least 30 days before it takes effect. A change made for legal or security reasons, or to cover a new feature, can take effect sooner.
Clickless records the version in force when you sign in. Using the service after a new version takes effect accepts it. If you don't agree with a change, stop using the service and close your account before it takes effect. You can cancel a paid plan in your studio.
A change to these terms doesn't apply to a dispute that arose before the change took effect.

General

These terms and the documents listed above are the whole agreement between you and Clickless about the service.
You may not transfer your rights under these terms without Clickless's written consent. Clickless may transfer them as part of a merger, acquisition or sale of its business.
You and Clickless are independent. These terms don't make anyone a partner, employee or agent of the other.
If Clickless doesn't enforce a part of these terms, it hasn't waived it. If a court finds a part unenforceable, the rest still applies.
Neither side is responsible for a delay or failure caused by events outside its reasonable control, except a duty to pay money owed.
Clickless sends notices to the email address on your account. Send notices to Clickless at info@getclickless.ai.
You agree to get agreements, notices and other communications from Clickless electronically. They count as being in writing.
Nobody other than you and Clickless has rights under these terms.
Words like "including" and "such as" introduce examples, not a complete list.
California residents can reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

Contact

Clickless, LLC, 4979 MT HWY 1, Hall, MT 59837. Email info@getclickless.ai.